Tue. Feb 7th, 2023
Full Time
Masvingo Jobs
Posted 2 months ago

Location : Masvingo

Closing date : 7 January 2023

Great Zimbabwe University

Job Vacancy : Catering Officer


  • The ideal candidate must have a Master’s degree with a specialisation in Tourism and Hospitality plus two (2) years post qualification experience and/or a first degree in Tourism and Hospitality/Culinary Studies plus five (5) years’ post qualification experience in Student Catering Services, Student Affairs/Student Support Services/Campus Life Experience.
  • The Catering Officer must be a team player, honest, mature, professional, hardworking and possess no criminal record.
  • In addition, applicants should possess excellent written and verbal communication skills.

Catering Officer Duties and Responsibilities

  • Providing an excellent student experience by developing a great value food offer in line with the latest customer trends relevant to the target customer;
  • Developing and delivering an efficient and high quality hospitality service to support internal meetings and events;
  • Developing and delivering catering services for national events ranging from VIP dining to large scale events such as Graduation Ceremonies;
  • Delivering key performance indicators for the service including income & expenditure budget management; food safety; customer satisfaction and team engagement;
  • Leading, managing and motivating the catering team to deliver the highest service standards that enhance the student and staff experience;
  • Overseeing the procurement and management of food items required for a canteen;
  • Supervising staff operations to ensure compliance with set standards of quality and service;
  • Planning, preparing, and managing financial budgets to ensure quality service provision;
  • Interacting with customers to identify their requirements and assist in meeting their needs;
  • Conducting surveys to determine the student perception and image of the canteen services;
  • Maintaining contact with customers to obtain client feedback on the quality of service received;
  • Planning, preparing, and managing financial budgets to meet set targets;
  • Overseeing the interviewing, hiring, and training of catering employees;
  • Designating and managing staff and designing functional work shifts;
  • Ensuring adherence to University health, safety, and hygiene policies when carrying out job operations;
  • Monitoring and managing inventory to ensure stock is readily available when required;
  • Maintaining accurate records of financial accounts, transactions, and other relevant administrative information; and
  • Any other duties as assigned from time to time.


To apply, visit careers on the Great Zimbabwe University website http://elearning.gzu.ac.zw/careers/ Applicants are urged to fill in all the necessary fields on the application platform and attach the required documents.

The closing date for receipt of applications is Saturday, 7 January, 2023.


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