Thu. Jun 1st, 2023


NSSA is an organisation undergoing a transformation journey to position itself as a modern and relevant entity that delivers real value to its members through responsive social security services, in addition, we strive to stimulate economic activity, generate foreign currency, and create jobs for the benefit of Zimbabweans

The new NSSA conducts its business in an honest, accountable, and transparent manner and seeks to recruit like-minded individuals in the following areas

Job Opportunities April 2023

  • Maintenance Officer (Property and Investments)
  • Maintenance Officer (Administration and Services)

Job : Maintenance Officer (Property Investments) – Head Office x 2) : Grade 11

Reporting to the facilities and Development Manager, the succesful candidate will undertake property management and administration duties.

Key Outputs

  • Assist the Facilities & Maintenance Manager in the production of planned and cyclical maintenance programmes
  • Ensure effective coordination of planned maintenance programmes
  • Assist in the analysis and improvement of maintenance systems by indentifying significant recuring failure patterns
  • Carryout inspections to ensure the general upkeep and maintenance of premises
  • Plan and perform detailed annual maintenance assessments for the portfolio
  • Issue job orders/contract tenders to external contractors
  • Supervise contractors and provide progress reports while ensuring that contractors comply with Health & Safety at Work regulations
  • Attend to requests for repairs or alterations
  • Participate in the preparation and ongoing review of maintenance budgets for each property and assist in the budgetary control of the full maintenance CAPEX and OPEX budget

Qualifying Requirements

  • A Degree in an Engineering Discipline or Quantity Surveying
  • Clean Class 4 Driver’s Licence
  • Experience in facilities management is a distinct advantage
  • Knowledge of MTTR/MTBF
  • Experience in Planned Maintenance / Reliability Centred Maintenance
  • A minimum of 3 years experience in a maintenance environment

Key Competencies and Characteristics

  • Excellent Communication skills
  • Analytical skills
  • Good report writing skills
  • Excellent people management skills
  • Computer literacy
  • Negotiation Skills
  • Excellent computation skills

Job : Maintenance Officer (Administration & Services) – (HEAD OFFICER x 1) : GRADE 11

Reporting to the Head – Administration & Services, the successful candidate will manage a team of technicians and lead in the day to day coordination of installations, general maintanance, and repair work in NSSA buildings
The job also oversees physical assets implements preventative maintenance and rehabilitation of Office Equipment and furniture

Key Outputs

  • Prepare maintenance schedules in line with the organisation’s maintenance goals and monitor compliance
  • Frequently inspect facilities to proactively detect potential problems and recommend the necessary repair or maintenance
  • Generate work orders, enter comprehensive job details, assign work to qualified team members
  • Develop maintenance procedures and ensure implementation
  • Check that every single job is executed on time, to the budget, and without compromising user’s safety
  • Manage supplier contracts, relations, evaluation, and performance monitoring
  • Help with the development of maintenance procedures and proactive maintenance programs like preventative maintenance
  • Recommend budget items, contributing to the development of an annual maintenance budget
  • Recommend upgrades, overhauls, and other changes to major systems and equipment
  • Actively participate in projects (eg remodelling or renovation)
  • Prepare weekly maintenance schedules and allocate work
  • Prepare and produce weekly maintenance reports
  • Keep maintenance logs and report on daily activities

Qualifying Requirements

  • A Degree in Electrical/ Mechanical Engineering or Maintenance Trade related qualification
  • Apprentice Trained or journeyman certified in a relevant field
  • A minimum of 5 years experience in office and facilities maintenance or related field

Key Competencies

  • Strong Customer service skills
  • Ability to diagnose repair needs
  • Excellent communication skills
  • Analytical Skills
  • Good report writing skills
  • Excellent people management skills
  • Computer literacy
  • Negotiation skills
  • Excellent Computation skills


Those interested in pursuing this opportunity should either hand deliver the applications with CVs and certified copies of professional qualifications to

NSSA House
Cnr Sam Nujoma (2nd Street)/Selous Avenue

Or Alternatively post their applications to

The Deputy Director – Human Resources
National Social Security Authority
PO Box CY 1387

To reach not later than Close of business on Friday 28th April 2023.


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