University of Zimbabwe
FACULTY OF BUSINESS MANAGEMENT SCIENCES AND ECONOMICS
DEPARTMENT OF TOURISM, LEISURE AND HOSPITALITY
Programme : Master of Science Tourism and Hospitality Management – MTHM
DURATION : 2 years
ENTRY REQUIREMENTS
- A good first degree with a 2.2 or better in any recognized discipline from an approved University.
- At least 5 ‘O’ Levels including Mathematics and English Language.
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Tourism and Hospitality Management
Tourism and Hospitality Management is a multifaceted field that encompasses the planning, management, and coordination of activities related to the travel, tourism, and hospitality industry. It involves managing various aspects of the tourism and hospitality industry, including hotels, resorts, restaurants, transportation, events, and attractions.
The goal of Tourism and Hospitality Management is to provide guests with high-quality experiences that meet their needs and exceed their expectations. This requires a deep understanding of customer preferences, cultural differences, and market trends, as well as the ability to manage resources, staff, and logistics effectively.
Some of the key skills needed in Tourism and Hospitality Management include communication, customer service, leadership, problem-solving, and strategic thinking. It also requires knowledge of revenue management, marketing, and financial management.
Successful Tourism and Hospitality Management requires a combination of technical expertise, industry experience, and a passion for delivering exceptional customer experiences. This field is dynamic, competitive, and constantly evolving, with new trends and innovations emerging all the time. Therefore, professionals in this field need to stay up-to-date with the latest developments in the industry and be prepared to adapt and innovate in response to changing market conditions.